Unarmed Crisis Response
Leading Compassionate Crisis Engagement
Alcott partners with the City of Los Angeles to provide unarmed crisis response services that redirect nonviolent, non-emergency 911 calls to trained mental health professionals. Alcott is currently the only nonprofit involved in both of the city’s unarmed crisis response initiatives, UMCR and CIRCLE, positioning the agency as a leader in community-based crisis engagement.
About the Service
Trusted Support Delivered by Trained Crisis Teams
Rapid in-person crisis support available day and night across designated LAPD divisions and at MacArthur Park, ensuring immediate assistance during urgent situations.
Calm, supportive intervention delivered by trained crisis responders who help de-escalate tension and promote safer outcomes for everyone involved.
Guidance that helps individuals navigate emotional or unstable moments through conversation, grounding techniques, and compassionate communication.
In-person assessments for individuals who may be at risk, offering reassurance, stabilization, and connection to services that strengthen their wellbeing.
Immediate access to housing resources, medical care, mental health and substance use referrals, clothing, vital documents, showers, and other critical supports.
Ongoing contact after the initial incident to ensure individuals stay connected to services, receive needed support, and move toward greater stability.
Overview
Unarmed Crisis Response Program Overview
Hear From Those We Serve
A new program in Los Angeles is deploying teams of clinicians — not police officers — to respond to incidents involving people in mental health crisis, city leaders announced Wednesday.
Two-person teams that fall under the Police Department’s Mental Evaluation Unit are made up of an LAPD officer and a clinician from the county Department of Mental Health. The teams …
When Angelenos face a situation that requires calling 911 — such as encountering a person in the throes of a mental health crisis — the first responders are usually firefighters …
Today on AirTalk, LA sends out civilian response teams to certain 911 calls as part of a pilot program; a new report suggests that the Salton Sea is not as …
Effective April 1st, all of City Council District 1 has access to unarmed crisis response teams, 24 hours a day, 7 days a week. Now, when you dial 911, trained …
LOS ANGELES — More than 300 calls for service related to mental health crises have been diverted from LAPD officers to specialized clinicians and other non-law enforcement personnel as part of …